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Shipping & Return Policy

Shipping Policy

We only ship to the United States. Any orders made that are attempting to use a third party shipper to get past this policy will be canceled with a 3% restocking fee.  SHIPPING AND BILLING NAMES AND ADDRESSES MUST MATCH!!!

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We are a small business and shipping cost us real money.  We want to be able to get your purchase to you in a timely manner.  We charge a $10 flat shipping fee on all purchases.  If you buy one box or multiple this is all you will get charged for shipping.

 

Orders will be fulfilled within 3-5 business days. Orders cannot be modified or combined. If you purchase a Pre-Order item, all items in the cart ship WITH the Pre-Order. Ted's Pawn cannot be held responsible for stolen packages post-delivery. Opt to protect your order with a signature-upgrade. Cancelled Orders are subject to a 3% restocking fee. 
 

Ted's Pawn cannot be held responsible for packages lost or stolen after they have been marked delivered by USPS. At the point of delivery, it is the customer's responsibility for the safety & security of the package. If you believe theft may be likely, We suggest you purchase a $4 shipping upgrade that will require USPS to obtain a signature upon delivery. Any order $200 and up will automatically be signature required at no extra cost.  Someone must be there to sign for it upon delivery. If a package is damaged upon delivery or lost during shipment, Ted's Pawn provides a full refund or replacement.

  In store pickup items will be available the next business day with the exceptions of pre-order items which will be available the day after we receive them.  All in store pick up items purchased through the website will have to pay 7.8% sales tax, whether charged at checkout on this site or at pick up.  You must be the person who made the purchase and present matching id to payment method. No exceptions.

Return Policy

Return Policy

We do not offer returns on any of the products we sell.  If something arrives damaged or not as described, please email us and we will try to make it right contact us  tedspokepawn@gmail.com

Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

Email tedspokepawn@gmail.com with the Subject line: "CANCEL ORDER #..." 

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